Description of Reconditioning Services

BoardTronics' services are designed to satisfy six (6) key service shortcomings brought to its attention by superintendents nationwide regarding traditional OEM service channels. They are: 1) excessive turnaround time and lost and/or misplaced components; 2) comebacks- control components inoperable upon return to golf course; 3) cosmetics- returned components were not properly cleaned; 4) no preventative maintenance being performed; 5) no nationwide competition = no competitive pricing; 6) far too many components being returned as "un-repairable."

These service shortcomings are resolved through The BoardTronics Way:

• Live communication with knowledgeable management and technicians
• Comprehensive schematic and proprietary technical bank
• Experienced full time, non-seasonal long term electronics technicians
• Extensive component and parts procurement experience
• Detailed progress tracking and accurate billing statements
• Turnaround times usually within 2 working days (off peak)
• Complete visual inspection and careful complete disassembly
• Complete environmentally sensitive automated PCB cleaning system
• Specialized circuit board stations completing acute maintenance tasks
• Replacement of all failed or failing parts with new (OEM quality or better) or functional equivalent used parts (Obsolete Product Strategies OPS)
• All electronic components receive preventative maintenance and touch up
• All cosmetic plastic faceplate assemblies are cleaned to "as new as possible"
• Re-assemble with matching hardware and make adjustments to OEM specifications
• Bench test (second time) to insure quality prior to shipment
• Professional packaging and shipment "best way" to customer

Typically, BoardTronics is the final stop for most obsolete equipment. Our obsolete parts procurement process and parts development strategies are designed to give customers the longest quality service life possible. Check with BoardTronics prior to taking any system out of service.